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FAQ


Which areas do you service?
We service Albuquerque Metro area and skirting cities.

What is included in a High Tea hosted by Sassy Kakes?
We have created a range of High Tea Packages designed to suit all budgets. Our high tea includes an indulgent menu of freshly made sweets & savories, delicious finger sandwiches, scones with cream & jam, a selection of boutique teas, a tea set, cutlery & silverware, sandwich plates, teapots, tiered cake stands, elegant crisp linen.


Do I get all the food items outlined on your menu page?
Each high tea package includes a predetermined number of sweets and savories. The menu outlines our entire menu out of which you can make your selection up to the number of sweet treats and savories allowed in your chosen high tea package.

Do your packages include tables and chairs?
Tables & Chairs are not included in any of our packages. However, for your convenience we have partnered with a reputable party hire company to provide you with excellent quality and reasonably priced tables, chairs and other party hire items. Party Hire items will be delivered separately.

Can I substitute food items on my package?
Yes, you can substitute food items. However, additional charges may apply depending on the items you wish to substitute.

Can I order more food items to add to my package?
You can order up to one more food item to add to your package (at an additional cost). If you require even more food, you will be invited to upgrade to the next package.

Is your bone china really vintage?
Yes and no. We offer 2 different types of fine china sets Moss Rose China and Pink Flower Havilland Limoges that are vintage and we have mismatched china to create your unique high tea. Please visit our tea sets page to choose your favorite style. 

Is your fine china for hire?
Not at this time….as we grow we may consider.

Do you offer any additions to the standard inclusions?
We offer a wide selection of extras carefully selected to make your next high tea unforgettable!

How do I book my preferred tea set for my high tea?
The best way to secure the date and tea set of your choice, is to fill out our online enquiries form and upon confirmation to pay the deposit as early as possible to secure your booking. 

How do I make a booking?
To make a booking you will need to purchase a $50.00 deposit to secure a spot after calling 505-922-5979. If your preferred date/time/china set is available, you will be invited to pay the deposit to secure your booking. You are required to settle the balance at least 7 days prior to your function as per our booking policy.
Please note the only way to have a confirmed booking is to pay a deposit. No deposit = No booking.

How far in advance can I book?
High Tea bookings can be booked up to 3 months in advance.

Which payment methods do you accept?
We currently accept Visa & MasterCard via Paypal and Cash. Please note however, the deposit must be paid prior to your function as per our booking policy.

How do I pay the balance of my High Tea function?
You can settle the balance of your function either by credit card or cash at least 7 days prior to the event. Cash on the day may be accepted only after prior arrangement. 

Do you still need my credit card number if I pay with cash?
In the unlikely event that a loss or damage occurs, we will issue an invoice for the missing/damaged items. If you fail to pay the invoice within a week, we will charge the credit card you have provided. 


What if some of my guests drop out?
It is not uncommon that a guest may drop out. You are welcome to adjust your guest numbers 7 days prior to the event at the latest. (The event day does not count). If guests drop out between 7 and 4 days prior to the event a 50% fee will apply and if they drop out within 3 days unfortunately they will need to pay the full amount even if they are not attending. 

What if our group falls below the minimum guests for a High Tea function?
If the number falls below our minimum required guests, you will be asked to pay the minimum amount applicable to the package you have selected.

What is your refunds & cancellations policy?
Our cancellation policy is as follows:
- Cancellations occurring 7 or more days prior to the event will attract a $100 cancellation fee. The remaining amount will be refunded.
- Cancellations occurring 3 days before your event will attract a 100% cancellation fee charged on the credit card you have provided.
- Sassy Kakes will refund the entire amount you have paid to us if for any unforeseeable reason we are unable to provide our services.

Why do you retain my deposit if I wish to cancel?
When you pay a deposit, both parties enter into a binding agreement and we lock in the date of your function. Therefore we no longer accept requests from other potential clients (for the services you have reserved) and it also gives you confidence that your booking will go ahead as planned.
To protect traders from bogus bookings, potential loss of income and to compensate for the time and expense devoted to the transaction, traders can retain part of a deposit in case of a cancellation. This policy is the same across the entire events industry.

According to the Department of Fair Trading: "When you place a deposit on an item, you may be entering into a binding agreement to proceed with the transaction. If you change your mind, the trader may be entitled to retain all or part of your deposit."

What is your damaged or lost items policy?
If damage, loss or breakage occurs, the value of the items is charged as follows:
Linen Napkin, Napkin Ring, Tea Spoon, Sugar Tong, Butter Spreaders, $10 per piece

Dessert Knife, Dessert Fork, Dessert Spoons: $20 per piece
Tea Cup, Saucer, Milk Jug, Sugar Bowl, Side Plate: $20 per piece
Tea Pot, Tier Stands, Serving Platter, Sandwich or Cake Plate, Tablecloth: $50 per piece

Moss Rose Teapot: $100

Moss Rose and Pink Flower Havilland Limoges Teacup, Saucer, Sugar Bowl or Milk Jug: $60 per piece

Miscellaneous Items: Priced based on replacement value

Anything else I need to know before making a booking? Please call Erica @ 505-922-5979

 

 
 
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Main Ingredients for Bath and Body Products
 
BAKING SODA: Sodium Bicarbonate. Natural alkaline that neutralizes acids and washes away oils/dirt while leaving skin soft, silky & smooth.
 
BEESWAX: A natural wax made by bees in the cell walls of honeycombs. Beeswax is a natural emulsifier used in cosmetics since prehistoric times. Adds a wonderful natural smell & color to products, & helps to seal & protect the skin when used in moisturizing products.
 
CITRIC ACID: Natural alpha hydroxy acid found in citrus fruits. It is a gentle exfoliator for skin.
 
COCONUT OIL: Cocos Nucifera. The flesh of the coconut is rich in emollient fat, & when pressed yields a white, sweetly scented, super moisturizing oil, which is a solid at room temperature but easily melts on the skin. The consistency of coconut oil helps to bind & emulsify natural formulations where no chemical emulsifiers are desirable. Usually blended with other fats, coconut oil is the volatile, fragrant oil popularly used in suntan products. It protects skin from the elements by forming a thin film which is not absorbed. Coconut oil is useful as an after sun oil, & it is revitalizing to dry, damaged hair. Surfactants derived from coconut oil have good cleansing properties & are known for their mildness.
 
ESSENTIAL OILS:. Essential oils add fragrance to our skin care products, as well as contribute to their healthful & beautifying qualities through their various abilities to tone, balance, relax, cleanse & invigorate. Although all essential oils are 'fragrant', not all 'fragrances' are essential oils. True essential oils must be plant derived. Used in cosmetics, aromatherapy, medicine, perfumery & flavoring.
 
FLAVOR OIL: Flavors derived from nature. The source may be fruit, vegetable or any other natural source that provides a pleasing taste.
 
Glycerin:Sodium Cocoate, Propylene Glycol, Sodium Stearate, Glycerin, Water, Sorbitol. Used to make all soap products.
 
OLIVE OIL: Obtained from pressing ripe olives of Olea Europaea. Olive oil is greenish: yellow in color & has a strong, somewhat spicy odor. A carrier oil best used with the stronger smelling essential oils such as rosemary or tea tree to mask its inherent odor. It has been used by Mediterranean people for centuries both as a food & as a treatment for damaged, dry hair. Soothes, heals & lubricates the skin. Used in many face creams as an emollient with superior penetrating power.
 
SHEA BUTTER: The natural fat obtained from the fruit of the karite tree. Shea Butter is valuable, nourishing addition to moisturizers for the reduction of wrinkles, improves the elasticity of the skin & protects the skin against environmental aging. Shea Butter is known to increase local capillary circulation which in turn increases tissue re: oxygenation.
 
SWEET ALMOND OIL: From the almond. Very emollient, all: purpose oil that is absorbed quickly.
 
WITCH HAZEL: Hamamelis Virginiana. Of Eastern North America, witch hazel is a liquid extraction from the leaves or bark of this plant, containing water & alcohol, used externally on inflammations & bruises & as an astringent.
 

Itemized Ingredients

Bath Fizzies- baking soda, citric acid, coloring, corn starch, Epsom salt, essential oil, meringue powder, powdered sugar, witch hazel & coloring

Soap Popsicles & Tarts- glycerin soap, essential oil, & coloring

Bath Salts- epsom salt, dead sea salt, essential oil & coloring               

Lip Gloss- 100% All Natural Ingredients: coconut oil, bees wax, organic Shea butter, organic cocoa butter, vitamin e & pigment

Lip Scrub- 100% Ultra refined Shea Butter & Sugar

Lip Treatment- coconut oil, bees wax, organic shea butter, organic cocoa butter, vitamin e, & 100% Peppermint essence oil

Body Polish- 100% olive oil, 100% coconut oil & brown cane sugar

Lotion Bar- 100% organic unrefined Shea Butter, Vitamin E Oil & Soy Wax

Bath Tea- Chamomile, Lavender, Spearmint, Rosemary and Juniper blend

Beverage Soaps- glycerin soap, essential oil, cinnamon stick & coloring

 

Product Scents

Cherry Pop (POPSICLES & CUPCAKES): Fizzy Cherry soda pop scent has just the right balance of effervesces to sugary cherry syrup.

Pink Strawberry (POPSICLES & CUPCAKES): Hard candy sweetness with perfectly authentic artificial Strawberry notes - just like the little candies your grandma told you'd break your teeth on!

Lemon Drop (POPSICLES & CUPCAKES): Zingy lemony candy scent that reminds us of the old-fashioned lemonheads candies.

Tutti Fruity (POPSICLES & CUPCAKES): This fruit cocktail type fragrance has notes of pineapple, peach and maraschino cherries all packed into the delicious sugary syrup.

Apricot Freesia (POPSICLES & CUPCAKES): This is an upbeat blend of fruit and floral. The Freesia really tones down the syrupy notes while the Apricot livens up the Freesia. It's a yummy blend that you'll fall in love with.

Lime (POPSICLES & CUPCAKES): Zesty, fresh and full of verve, this Lime is BURSTING with energy and dripping with juiciness. Our Lime is tart but not so tart that it's bitter. It has a touch of sweetness that balances out those 'pucker' notes so often found in Lime!

Hot Chocolate (BEVERAGE): Deep rich chocolaty scent with warm, milky notes.

Strawberry Jam (BEVERAGE): Just like mom's homemade preserves. It's a plump summer strawberry with sweet sugary notes for the perfect jammy blend.

Vanilla Frosting (WHIPCREAM DOLLOP): A creamy confectionery blend, this vanilla scent has just a hint of cream cheese for a delectable and sugary aroma.

Orange Sherbet (SHAKES): Bright and sweet orange with dulcet vanilla ice cream makes this blend just like an icy creamsicle bar.

Neapolitan Ice Cream (POPSICLES & CUPAKES): Rich creamy vanilla blended with sweet strawberry syrup and chocolate ganache.

Sweet Vanilla Chai (BEVERAGE): A new winter favorite, sweet vanilla chai is made up of shaved coconut, sticky maple syrup, golden butter, and white chocolate tea blended with warm holiday spices and vanilla rum.

Delivery: Most orders go out within 3-5 business days of receipt. If your flavor isn't in our stock, we have to hand make it fresh, so that takes a couple extra days! It will be shipped when available at no additional shipping charge.

Handcrafted Items: All of our products are handcrafted in small batches by me! Some items may vary slightly in color due to variations in the weather, temperature. etc. since our product is natural and homemade.

 

 
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